Thompson and Holt
Thompson and Holt is a British consultancy company specializing in resolving issues related to suspended Amazon.com seller accounts. The consultancy has offices based in both the United Kingdom and United States. Its headquarters is located in Littleborough, Rochdale, Greater Manchester, United Kingdom.
History
Thompson and Holt was founded in 2014, and has since helped about 5,000 Amazon sellers restore their seller accounts and ASINs.[1]
Services
- Amazon seller suspension services
By using the expertise of former Amazon Seller Performance Team staff who reviewed seller appeals, Thompson and Holt writes custom Amazon appeal letters to help sellers return to selling on Amazon in as little as 24 hours, with an average restoration time of 2-3 days.[2]
Thompson and Holt charges a fixed fee of £500 pounds ($660 US dollars) to restore suspended Amazon accounts. Live chat and support is available, and the company takes pride in delivering fast, tangible results to clients with top personalised customer service.
The procedure is as follows.[1]
- The account suspension is reviewed by Thompson and Holt's team. This usually takes about one hour. The following information is needed by the team; to respect customer privacy, no account details need to be provided:
- A copy of the original suspension email
- A copy of the seller's appeal (if one had already been submitted)
- Correspondence with the Seller Performance Team
- Others: feedback, policy warnings, complaints, and other alerts
- Thompson and Holt's team then determines whether or not the account is eligible for an appeal, and subsequently charges a one-time fixed fee of £500 pounds ($660 US dollars)
- An Amazon appeal letter and action letter are filed within 24 hours or the customer's original inquiry with Thompson and Holt.
Coverage
Thompson and Holt services global Amazon accounts in various locations, including in the US, UK, Germany, Spain, Italy, Turkey, Australia, Canada, Japan, Mexico, China, and India.
Inquiries
Initial inquiries can be made to Thompson and Holt's team using the following three methods.[1]
- Live Chat - using the 'Chat Now' box at https://www.thompsonandholt.com/
- Completing the yellow online form at https://www.thompsonandholt.com/
- Email at info@ThompsonandHolt.com
Reviews
Thompson and Holt is also trusted by sites such as Tamebay,[2] Yellow Pages, and WebRetailer.[3]
